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Sandicliffe Loughborough - Ford | Nissan | Mazda

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Leicester, United Kingdom

sandicliffe.co.uk
Car dealer· Auto body shop· Auto parts store· Commercial agent· Ford dealer· Mazda dealer· Nissan dealer

Sandicliffe Loughborough - Ford | Nissan | Mazda Reviews | Rating 4.2 out of 5 stars (5 reviews)

Sandicliffe Loughborough - Ford | Nissan | Mazda is located in Leicester, United Kingdom on Derby Road Loughborough. Sandicliffe Loughborough - Ford | Nissan | Mazda is rated 4.2 out of 5 in the category car dealer in United Kingdom.

Address

Derby Road Loughborough

Phone

+441159395000

Open hours

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Jag Shergill

Absolutely incredible service received by Simon Lovell and the team. Given the current pandemic situation and the dealership currently only offering a click and collect service. It’s been very pleasant and easy to do business with the guys. Really appreciated the investment and quality advice that was offered. Really happy with the used approved Qashqai purchase. 100% recommend the garage, advice and honesty.

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Val Smith

Absolutely best service always travel to go back to same garage as they are all so lovely

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Joanne Riches

Would just like to say a massive thank you to Simon White and the team at Ford for making our visit so pleasant and comfortable we had travelled a two hour drive to come and view and test drive a car. While we were travelling Simon sent me a quick video of the car which was great. On arrival we were welcomed with warmth and politeness I felt so at ease what a great experience and I am pleased to say i did buy the car and would definitely recommend.

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Amir Hesari

The work is great, the wait is a few hours but they don't do anything substantial to charge the maximum MOT cost allowed

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F Haq

The customer service with Sandicliffe Loughborough Body Shop has been absolutely appalling and the behaviour of the staff disgusting. Being a key worker and not being able to take time off I sent a named driver of the car to collect the courtesy car. The next day I used the car to drive to work, to find the car has not been cleaned. The car was very very dusty all around, sticky cup holders, hair clips, and feather on the mat. I then phoned Sandicliffe Loughborough Body Shop Reception and a female member of staff answered, I explained the situation and she got extremely rude. And replied: Why didn't you collect the car yourself, that way you could have question me then, she asked me to return the car for other customers to use, she refused to give me her name on several accounts. She did offer I go around and she will clean it, but I just didn't have the time, hence why I got someone else to collect it. I then called the Sandicliffe Loughborough complaints department they listened to what I had to say and then forwarded the call to the manager. Now the manager of the body shop fully supported his rude staff, he didn't apologise nor did he get his female peer to apologise. The lady was vile and I would never advice anyone to use their service. As a front desk staff she needs to be able to deal with issues in a calm manner. I have attached some photos.

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